Delivery

We deliver a product within the next business day, after receiving the order
  • Free shipping if total cart value is more than TSh 50,000.
  • For total cart value less than TSh 50,000, TSh 3,000 will be charged for shipping.
  • Haiba is currently delivering in these pincodes only: 1409, 1410, 1411, 1412, 1413
  • The standard delivery days are Tuesday, Thursdays, and Saturdays.

Returns

Accepted within 6 Hours from the time of delivery
  • Inform us via email at support@haiba.co.tz within 6 hours after receiving your order.
  • After six hours, no return requests will be entertained.
  • The returned product/s will only be accepted if they match the quality standard at the time of delivery.
  • If the returned product/s pass the standard quality check, Customers can exchange/buy new product/s of the same value as of the returned product/s.